The Art of Syntonics or The Gentle Art of Verbal Self-Defense

Bibliography:
Elgin, Suzette. "The Gentle Art of Self-Defense at Work." New York. Prentice Hall Press. 2000.

The Gentle Art of Verbal Self-Defense Barnes & Noble. 1993.
More on The Gentle Art of Verbal Self-Defense Fireside. 1991.
The Gentle Art of Written Self-Defense MJF Books. 1997
The Last Word on the Gentle Art of Verbal Self-Defense Barnes & Noble. 1995